Ever wonder what the difference is between Jira Software or Service Management, or why Jira Work Management exists? What even is JPD? Today we go over all of that and more! What’s your favorite flavor of Jira?
Tag: jira-service-management
Ahh, Yes. Your first mistake was getting users…
So, how do you deal with users who don’t seem to be a partner in resolving their own tickets? Today I cover some of these “Problem” User archetypes and what you can do to make things run smoother? What are your Ticket Challenges?
Team ’22 Keynote Recap: Atlassian ITSM
Today we look at Atlassian’s Second Keynote, and discuss what’s new in the world of ITSM and Jira Service Desk. What features are you looking forward to using?
Jira Service Management JQL Tricks
Today we review JQL functions specific to #Jira Service Management, and how you can use them to tame your queues. What are your favorite #JQL Tricks?
Team ’21 Day Two Recap
Today we round out #AtlassianTeam21 with the Day 2 Keynote Recap. Any new toys you can’t wait to get your hands on?
Atlassian Team Tour 2020
Today we look at the exciting news coming from #Atlassian’s Team Tour remote conference’s Keynote address. Are you excited about #Jira Service Management?
JIRA Service Desk Vulnerability – 06 Nov 2019
Yes, I know what I promised you guys last week. And more information about logging is coming, but sometimes there … More
The Jira Guy 