Ever wonder what the difference is between Jira Software or Service Management, or why Jira Work Management exists? What even is JPD? Today we go over all of that and more! What’s your favorite flavor of Jira?
Tag: jira service management
Data Center’s Roadmap ’23
Today we look at what Atlassian has planned for Jira and Confluence Data Center in 2023. What features are you excited about? What features would you add to the Roadmap?
Ahh, Yes. Your first mistake was getting users…
So, how do you deal with users who don’t seem to be a partner in resolving their own tickets? Today I cover some of these “Problem” User archetypes and what you can do to make things run smoother? What are your Ticket Challenges?
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Team ’22 Keynote Recap: Atlassian ITSM
Today we look at Atlassian’s Second Keynote, and discuss what’s new in the world of ITSM and Jira Service Desk. What features are you looking forward to using?
Jira Service Management JQL Tricks
Today we review JQL functions specific to #Jira Service Management, and how you can use them to tame your queues. What are your favorite #JQL Tricks?
Team ’21 Day Two Recap
Today we round out #AtlassianTeam21 with the Day 2 Keynote Recap. Any new toys you can’t wait to get your hands on?
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The Jira Guy 