Disclosure: I teach Atlassian’s instructor-led courses, including several in this post, through Work Wranglers, an Atlassian training partner. This post isn’t sponsored, but I do benefit if you book a class with us, and it felt worth being upfront about that.
I’ve been blogging as The Jira Guy for around seven years now (has it really been that long?), and almost as soon as I started, people began asking me to train them. Until recently I pushed back, not because I didn’t want to help, but because I didn’t feel I had the structure to help people really grow, or the time to build it. Instead, I’d point them to coursework from Atlassian and its training partners.
That always led to the next question: which course should I take? The honest answer, as unsatisfying as it is, was “It depends on where you are in your journey.” Earlier this year I partnered with Work Wranglers, which gave me the structure to finally finish that sentence: based on where you are in your journey, here’s the course I’d recommend. That recommendation landed somewhere along the seven courses we offered.
This summer, that list changed. Atlassian began rolling out a massive refresh of their courses on June 30, 2026, and stopped scheduling sessions of the old ones in late July and early August. The new offerings carry names nobody recognizes yet. “Jira app admin: Standardize a site with schemes” is most of what Admin Part 2 used to teach, but that isn’t clear at first glance. “Org admin: Manage apps and security” is half of the old Org Administration day, likely because the old Org Admin course was often hard to fit fully in a day. Managing Jira Spaces is now two courses with “space admin” in the title. If you’ve looked at a training calendar lately and couldn’t find the class you used to send people to, it’s probably still there under a new name, and usually split in two.
The split follows a rule. The old list was sorted by depth: learn to use Jira, then manage a space, then run the site, then rule the organization. The new catalog is sorted by the admin role you hold, using the same three roles Atlassian Administration uses: space admin, app admin, and org admin. It’s the same concept with a twist, but once you read it that way, the new catalog is easier to shop than the old one. A team lead who owns a couple of company-managed spaces can take the two courses sized for that job and stop there, without sitting through scheme design to get to the part they need.
So let’s do the work: dig into what these changes are, and finally give people an answer about which course to take, depending on what they hope to achieve. And to be clear, prices come from the Work Wranglers public schedule as of September 30, 2026. Other training partners may price and schedule them differently.
The Crosswalk From Old Atlassian Course Names to New Ones
Here’s the map. Find the class you remember on the left, and the middle column tells you where its job went. When a row lists two courses, that’s because your old class got cut in half. Honestly, that happens more than you’d expect. The middle column shows where to go today. Most rows are classes you can book with us, one points to a free class from Atlassian, and one has no match on our schedule. It isn’t everything Atlassian has ever published.
| Old course | Where to go now | What changed |
|---|---|---|
| Jira Essentials with Agile Mindset | Atlassian’s free Get started with Jira class | The basics live in Atlassian’s free intro class; the agile lessons have no scheduled replacement |
| Plans in Jira | Create plans in Jira | Shorter, focused on building plans and mapping dependencies |
| Managing Jira Spaces | Jira space admin: Configure space settings and access, plus Jira space admin: Configure versions, components, and forms | Split in two, forms added, written for company-managed spaces |
| Jira Administration Part 1 | Jira app admin: Configure permissions and global settings | Access and permission schemes added; creating spaces moved to app admin 3 |
| Jira Administration Part 2 | Jira app admin: Standardize a site with schemes, plus Jira app admin: Effectively govern a site | Schemes and workflows in one course; notifications, templates, and site upkeep in the other |
| Atlassian Cloud Organization Administration | Org admin: Manage sites, subscriptions, and users, plus Org admin: Manage apps and security | Split in two; Rovo administration, sandboxes, and release tracks added |
| Jira Automation | Automate work in Jira | Shorter, and now covers building rules with Rovo |
| Managing Jira Service Projects | JSM space admin: Explore space settings and configure access, plus JSM space admin: Configure request types, queues, SLAs, and channels | Split in two |
| Managing Confluence Spaces | Not on the Work Wranglers schedule | Atlassian still offers Confluence admin training, and we’ll run it if you ask. Its free Get started with Confluence class covers using Confluence, not running it. |
Admin Part 2 is the row that needs the most explaining, because it doesn’t split the way the names suggest. If you took it, you remember the long day of work types, fields, screens, and workflows. To make it survivable, for my students and for me, I had to bring a lot of personal experience into it. The configuration half of that day is now “Standardize a site with schemes,” and it’s the closest thing to a direct descendant.
The rest of the day moved to “Effectively govern a site”: notifications, stamping out a standard setup for new spaces, archiving, and the long-term upkeep of a site. That course also picked up the piece of Part 1 about creating company-managed spaces, so it covers creating and managing spaces across the whole site.
One more thing before you go course shopping. Atlassian’s retirement notices announced the replacements under working titles. “Company-managed space administration in Jira Cloud” shipped as the two Jira space admin courses, and “Jira Cloud app administration” shipped as the three Jira app admin courses.
Some training providers still list the working title, in at least one case as a single combined course. If a listing sounds like a class you almost recognize, it may be the same class wearing its old name tag. Check it against the table before you book.
Pick Your Jira Training by the Job You Hold
The fastest way through the new catalog is to start from what you do all day and ignore the old ladder entirely.
- Everyone who works in Jira: Atlassian runs a free one-hour Get started with Jira class on its public class calendar.
- Team leads and space admins: Jira space admin 1, then 2. Work Wranglers also runs both back to back as a one-day Jira Space Admin class for $995, against $1,500 for the two separately.
- Project managers and Jira power users: Create plans in Jira, Automate work in Jira, and Design and standardize Jira workflows.
- Jira admins: Jira app admin 1, 2, and 3, in that order.
- Service desk admins: JSM space admin 1, then 2.
- Org admins: Org admin 1, then 2.
- Anyone adopting Rovo: The two-part Onboard to Rovo series is for teams that want working depth: Deep Research, building their own agents, and automations. Atlassian’s free Get started with Rovo classes cover the basics first.
Sessions run in several time zones, including US Eastern and Pacific, IST, and AWST, and some courses have more sessions in one than another. Check the time zone on the schedule before you book.
Each course page lists a foundation, phrased as “your team should take X or have equivalent knowledge.” Take that phrasing at face value. It’s advice about where you’ll struggle, not a gate, and someone who has run a Jira site for five years can walk into app admin 2 without sitting through app admin 1 first.
What You Actually Walk Away With
Let’s skip the catalog voice for a moment and talk reality. What you really need to know is what makes this training worth paying for. So I’ll dig into just that, with a take-it-if and a skip-it-if for each class, because sometimes the most useful thing I can tell you is that you don’t need that class after all. Outlines come from Atlassian’s own course pages, and prices are ours.
Team Leads: You Own a Space
Two courses, both written for company-managed spaces.
Configure space settings and access ($750) starts with what each Jira admin role can and can’t do, then covers your space’s details, navigation, and layout, global versus space permissions, adding people to roles, and troubleshooting access. Take it if you own a space and never got a proper tour of the controls. Skip it if you already run yours with confidence.
Configure versions, components, and forms ($750) is the upgrade: forms for intake, components to group work, versions to track releases, and automation rules for your space. Take it when your space needs to do more than hold a list of tasks.
Take them in that order. Together they replace Managing Jira Spaces, and both run as a single day too.
Jira App Admin: For the Person Who Inherited the Site
Somebody handed you Jira admin, or you’ve been holding a site together for years. Three courses, three different problems.
Configure permissions and global settings ($750) is about who can do what: global settings, global permissions, access and permission schemes, and space roles. Take it if you’re not sure how the pieces fit together. Skip it if you could draw your permission schemes from memory.
Standardize a site with schemes ($750) is the big one, and the heart of the old Part 2. Work types, fields, screens, and workflows all connect through schemes, so a change made once rolls out across the whole site instead of space by space. Take it when you’re tired of one-off setups.
Effectively govern a site ($495) covers the upkeep: templates for new spaces, archiving and deleting spaces, notification schemes and troubleshooting them, and automation for repetitive work. Take it when the site works but is starting to sprawl.
Take them in order: 1, 2, then 3. If you’ve run a site for years, jump to whichever one names your current headache. The first replaces Jira Administration Part 1, and the second and third together replace Part 2.
Org Admin: For the Person Holding the Keys
Two courses. Both assume you’re comfortable administering Jira and Confluence and know basic IT administration concepts.
Manage sites, subscriptions, and users ($495) is the who-gets-in-and-what-does-it-cost class: navigating Atlassian Administration and its admin roles, product billing and access, sites and subscriptions, users and groups, revoking access, restricting it by network location, and keeping watch with the audit log, analytics, and usage insights. Take it if you’re the one approving seats.
Manage apps and security ($495) covers testing changes with release tracks and sandboxes, controlling where Rovo is available and how it’s used, watching Rovo activity with Rovo Insights and the audit log, securing the organization with Atlassian Guard, and choosing between Guard Standard and Guard Premium. Take it if security and change control land on your desk.
Together they replace Atlassian Cloud Organization Administration.
Service Desk Admins: Building the Help Desk
Atlassian’s pitch for this pair is that a badly configured service space makes life hard for customers and agents alike. Two courses aimed at that.
Explore space settings and configure access ($750) covers what Jira Service Management is and the roles inside it, setting up a new service space, adding agents and collaborators, and managing organizations. It’s built for beginners, and Atlassian suggests a working knowledge of JSM first. Take it if you’re standing up a new service space.
Configure request types, queues, SLAs, and channels ($750) is where the help desk gets its shape: request types and the portal, queues for agent triage, SLAs, request channels, email intake troubleshooting, and customer notifications. Take it after the first one, or go straight to it if the space exists and the queue is the problem.
Together they replace Managing Jira Service Projects.
Plans, Automation, and Workflows: Less Clicking, More Coordinating
Three classes at $450 each.
Create plans in Jira covers how time, scope, and resources feed into planning, how project managers use Plans, building a plan and mapping dependencies, tracking team capacity, and choosing the right view. Take it if you coordinate work across teams. It replaces Plans in Jira.
Automate work in Jira covers rules for assigning work, updating fields and labels, and sending notifications, who can create rules in which context, building rules by hand and with Rovo, and troubleshooting and monitoring them. Take it if you’re repeating the same clicks every day. It replaces Jira Automation.
Design and standardize Jira workflows covers workflows that match how a team works, workflow rules for complex needs, and workflow schemes that standardize things across a site. Admins should know that Standardize a site with schemes has a workflows module of the same name, so if you’re taking that one, you may not need this.
Rovo: Learn It, Then Build With It
The old path had nothing like these, so there’s nothing to map them to. New to Rovo? Atlassian runs free one-hour Get started with Rovo classes on the public class calendar linked above.
Onboard to Rovo is a two-part series. Search and chat with AI ($750) covers high-quality prompts, creating and improving content, and Deep Research. Create AI agents and automation ($495) covers deciding which tasks suit an agent, building agents for repeatable work, and simple automations. Take the series if you want to build, not just ask, and take it in that order.
What You Won’t Find on Our Schedule
Most of the old catalog maps onto something new. A few pieces didn’t make the trip, at least not onto our schedule.
Agile method. Essentials with Agile Mindset spent a real part of its day on kanban, scrum, and lean principles. None of the classes on our current schedule teach that.
Confluence administration. Atlassian still offers Confluence administration training, and we’ve offered it before. It isn’t on our schedule right now, and neither is any other Confluence class. If you’re new to Confluence, Atlassian’s free Get started with Confluence class is on the same public class calendar. If you administer a Confluence site, that’s a gap for us. Use the contact form on the schedule page, and we’ll run it for you.
Reporting. Nothing on our schedule covers building reports and dashboards in depth, and I don’t see a current Atlassian class on it either. If you need it, the contact form on the schedule page is the place to ask about custom training.
Team-managed spaces. Both Jira space admin courses are written for company-managed spaces, and I don’t see team-managed spaces covered anywhere in the outlines.
If You Already Took the Old Atlassian Courses
So, the good news. If you’ve already taken some of the old courses and want to pick up the rest, you don’t need to retake anything to stay current. Most of the new catalog repackages what you already learned, and the crosswalk table shows where each piece went.
A few parts are new in substance: forms in Jira space admin 2; space templates and archiving in app admin 3; release tracks, sandboxes, Rovo administration, and the Guard Standard versus Premium decision in org admin 2; building automation rules with Rovo in Automate work in Jira; and the whole Rovo track. If you took Org Administration before Rovo reached your organization, Org admin: Manage apps and security covers the most ground you haven’t seen.
Wrapping Up
I can’t recommend training to everyone, and I won’t pretend I can. I do think everybody can take something of value away from it. But we all learn differently. Some people do best in a live class. Some learn from a video. Some, like me, learn best from the documents themselves. If that last group sounds like you, first: congratulations. Second: the classes may not be for you, and this post will at least have saved you the hunt for what changed.
If you’re the person who does best in a room, though, a class with an Atlassian Authorized Instructor is a great way to sharpen your toolbox, with help from some of the best people in the ecosystem.
Either way, here’s a ten-minute job. Open whatever your team uses to track training: a spreadsheet, a budget line, that Confluence page nobody has touched in years. Find every old course name on it and check it against the crosswalk table. Each one has a new home, or it gets marked “not on our schedule.” Then match each person to the class for the job they hold today, not the job they held when the plan was written. Whatever is left in the “not on our schedule” pile is the conversation to have with your training provider before the next budget cycle. The contact form on the Work Wranglers schedule is open for anything that isn’t listed.
I’m curious which of the gaps in that pile your team feels most, and whether you’d take a Confluence administration class if we ran one. Tell me what you find.
Until then, this is Rodney, asking: have you updated your Jira issues work items today?
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